For SSO clients at 15.0(1), Cisco IdS must also be at 15.0(1); before upgrading an SSO-enabled CCE deployment, install Reverse Proxy Installer 15.0(1) and IdS 15.0(1) first.
Checked 2026-10-02
Before upgrading a CCE deployment with SSO to 15.0(1), install Reverse Proxy Installer 15.0(1) and IdS 15.0(1) first.
- Vendor
- Cisco
- Product
- Cisco Unified Contact Center Enterprise
- Subsystem
- Cisco Identity Service versions
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15.0(1)
- Checked
- 2026-10-02
Sources
- Contact Center Enterprise Solution Compatibility Matrix, Release 15.0(1) — Cisco Systems · tier 2 current vendor documentation · Single Sign On (SSO) Identity Providers (IdPs) notes
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up single sign-on for UCCE and Finesse with Cisco Identity Service: source note ucce-sso-setup-ids-150-before-upgrade. WarmTransfer. https://warmtransfer.net/knowledge/claims/ucce-sso-setup-ids-150-before-upgrade
BibTeX
@misc{warmtransfer-claim-ucce-sso-setup-ids-150-before-upgrade,
title = {Setting up single sign-on for UCCE and Finesse with Cisco Identity Service: source note ucce-sso-setup-ids-150-before-upgrade},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ucce-sso-setup-ids-150-before-upgrade},
note = {Source note ucce-sso-setup-ids-150-before-upgrade, checked 2026-10-02}
}