In the Entra ID setup, the UCCE (IdS) metadata is uploaded to the enterprise application, which populates the Identifier (Entity ID) and Reply URL.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Cisco Unified Contact Center Enterprise
- Subsystem
- Entra ID enterprise application
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 12.0(1) to 12.6(2)
- Checked
- 2026-10-02
Sources
- Configure UCCE Single Sign-on with Azure Cloud Integration SAML 2.0 — Cisco Systems · tier 2 current vendor documentation · Configure > Basic SAML Configuration
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up single sign-on for UCCE and Finesse with Cisco Identity Service: source note ucce-sso-setup-entra-upload-ids-metadata. WarmTransfer. https://warmtransfer.net/knowledge/claims/ucce-sso-setup-entra-upload-ids-metadata
BibTeX
@misc{warmtransfer-claim-ucce-sso-setup-entra-upload-ids-metadata,
title = {Setting up single sign-on for UCCE and Finesse with Cisco Identity Service: source note ucce-sso-setup-entra-upload-ids-metadata},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ucce-sso-setup-entra-upload-ids-metadata},
note = {Source note ucce-sso-setup-entra-upload-ids-metadata, checked 2026-10-02}
}