Cisco's Azure (Entra ID) note sets the Name ID from user.onpremisessamaccountname, a uid claim from user.onpremisessamaccountname or user.givenname, and a user_principal claim from user.userprincipalname.

Checked 2026-10-02

Vendor
Cisco
Product
Cisco Unified Contact Center Enterprise
Subsystem
Entra ID enterprise application
Deployment
on-premises
Region
not restricted
Release range
12.0(1) to 12.6(2)
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Setting up single sign-on for UCCE and Finesse with Cisco Identity Service: source note ucce-sso-setup-entra-claims. WarmTransfer. https://warmtransfer.net/knowledge/claims/ucce-sso-setup-entra-claims

BibTeX

@misc{warmtransfer-claim-ucce-sso-setup-entra-claims,
  title  = {Setting up single sign-on for UCCE and Finesse with Cisco Identity Service: source note ucce-sso-setup-entra-claims},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/ucce-sso-setup-entra-claims},
  note   = {Source note ucce-sso-setup-entra-claims, checked 2026-10-02}
}

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