When a Zoom Phone client fails over to ZPLS, active calls are not preserved; users hear a busy tone and must re-establish the call.

Checked 2026-09-30

Vendor
Zoom
Product
Zoom Phone Local Survivability
Subsystem
survivability
Deployment
hybrid
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). UCaaS platforms compared: source note ucaas-platform-comparison-zoom-zpls-calls-drop. WarmTransfer. https://warmtransfer.net/knowledge/claims/ucaas-platform-comparison-zoom-zpls-calls-drop

BibTeX

@misc{warmtransfer-claim-ucaas-platform-comparison-zoom-zpls-calls-drop,
  title  = {UCaaS platforms compared: source note ucaas-platform-comparison-zoom-zpls-calls-drop},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/ucaas-platform-comparison-zoom-zpls-calls-drop},
  note   = {Source note ucaas-platform-comparison-zoom-zpls-calls-drop, checked 2026-09-30}
}

Read in context