Source note · UCaaS platforms compared
SIP devices on Teams SIP Gateway can be call queue agents with restrictions; SIP Gateway does not publish presence for devices, so presence-based routing is not supported for them.
Checked 2026-09-30
- Vendor
- Microsoft
- Product
- Teams Phone
- Subsystem
- device support
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Plan SIP Gateway — Microsoft · tier 2 current vendor documentation · section 'Benefits of SIP Gateway', bullet 'Call Queues and voice apps support'
Cite this note
APA
WarmTransfer. (2026, September 30). UCaaS platforms compared: source note ucaas-platform-comparison-teams-sip-gw-no-presence. WarmTransfer. https://warmtransfer.net/knowledge/claims/ucaas-platform-comparison-teams-sip-gw-no-presence
BibTeX
@misc{warmtransfer-claim-ucaas-platform-comparison-teams-sip-gw-no-presence,
title = {UCaaS platforms compared: source note ucaas-platform-comparison-teams-sip-gw-no-presence},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ucaas-platform-comparison-teams-sip-gw-no-presence},
note = {Source note ucaas-platform-comparison-teams-sip-gw-no-presence, checked 2026-09-30}
}