Source note · UCaaS platforms compared
Microsoft states that during an internet outage the Teams client switches to the SBA automatically and ongoing calls continue without interruption.
Checked 2026-09-30
During an internet outage, the Teams client automatically switches to the SBA, and ongoing calls continue with no interruptions.
- Vendor
- Microsoft
- Product
- Teams Phone
- Subsystem
- survivability
- Deployment
- hybrid
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Survivable Branch Appliance for Direct Routing — Microsoft (Microsoft Learn) · tier 2 current vendor documentation · section 'How it works', first paragraph
Cite this note
APA
WarmTransfer. (2026, September 30). UCaaS platforms compared: source note ucaas-platform-comparison-teams-sba-ongoing-calls-continue. WarmTransfer. https://warmtransfer.net/knowledge/claims/ucaas-platform-comparison-teams-sba-ongoing-calls-continue
BibTeX
@misc{warmtransfer-claim-ucaas-platform-comparison-teams-sba-ongoing-calls-continue,
title = {UCaaS platforms compared: source note ucaas-platform-comparison-teams-sba-ongoing-calls-continue},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ucaas-platform-comparison-teams-sba-ongoing-calls-continue},
note = {Source note ucaas-platform-comparison-teams-sba-ongoing-calls-continue, checked 2026-09-30}
}