Source note · UCaaS platforms compared
In Teams SBA mode emergency calls can be placed but location information is not shared, and Emergency Call Routing Policies are not supported, so emergency calls fail unless the voice routing policy matches the emergency dial strings.
Checked 2026-09-30
- Vendor
- Microsoft
- Product
- Teams Phone
- Subsystem
- emergency calling
- Deployment
- hybrid
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Survivable Branch Appliance for Direct Routing — Microsoft (Microsoft Learn) · tier 2 current vendor documentation · section 'Known issues and considerations', list 'In SBA mode, the following user actions aren't supported'
Cite this note
APA
WarmTransfer. (2026, September 30). UCaaS platforms compared: source note ucaas-platform-comparison-teams-sba-e911-limits. WarmTransfer. https://warmtransfer.net/knowledge/claims/ucaas-platform-comparison-teams-sba-e911-limits
BibTeX
@misc{warmtransfer-claim-ucaas-platform-comparison-teams-sba-e911-limits,
title = {UCaaS platforms compared: source note ucaas-platform-comparison-teams-sba-e911-limits},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ucaas-platform-comparison-teams-sba-e911-limits},
note = {Source note ucaas-platform-comparison-teams-sba-e911-limits, checked 2026-09-30}
}