Source note · UCaaS platforms compared
Since the November-December 2025 RingCX release, RingCX agents can search and directly call or transfer to users in federated RingEX directories across subsidiary and region-joined accounts.
Checked 2026-09-30
RingCX is now integrated with federated RingEX directories, allowing agents to search, view, and connect via direct call/transfer with users across subsidiary and region-joined accounts.
- Vendor
- RingCentral
- Product
- RingCX
- Subsystem
- contact center pairing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- RingCX November-December 2025 release onward
- Checked
- 2026-09-30
Sources
- RingCX Release Notes November - December 2025 — RingCentral · tier 2 current vendor documentation · section 'RCX Core', federated RingEX directories entry
Cite this note
APA
WarmTransfer. (2026, September 30). UCaaS platforms compared: source note ucaas-platform-comparison-rc-ringcx-federated-dir. WarmTransfer. https://warmtransfer.net/knowledge/claims/ucaas-platform-comparison-rc-ringcx-federated-dir
BibTeX
@misc{warmtransfer-claim-ucaas-platform-comparison-rc-ringcx-federated-dir,
title = {UCaaS platforms compared: source note ucaas-platform-comparison-rc-ringcx-federated-dir},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ucaas-platform-comparison-rc-ringcx-federated-dir},
note = {Source note ucaas-platform-comparison-rc-ringcx-federated-dir, checked 2026-09-30}
}