If no SBC in any matching Direct Routing voice route is available, the call is dropped, unless the user also has a Calling Plan licence, which applies automatically as the last route.

Checked 2026-09-25

Vendor
Microsoft
Product
Teams Phone with Direct Routing
Subsystem
Voice routing
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). UC disaster recovery and business continuity: source note uc-disaster-recovery-teams-dr-drop-no-sbc. WarmTransfer. https://warmtransfer.net/knowledge/claims/uc-disaster-recovery-teams-dr-drop-no-sbc

BibTeX

@misc{warmtransfer-claim-uc-disaster-recovery-teams-dr-drop-no-sbc,
  title  = {UC disaster recovery and business continuity: source note uc-disaster-recovery-teams-dr-drop-no-sbc},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/uc-disaster-recovery-teams-dr-drop-no-sbc},
  note   = {Source note uc-disaster-recovery-teams-dr-drop-no-sbc, checked 2026-09-25}
}

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