Source note · Twilio Flex architecture and TaskRouter
Within a TaskQueue, higher-priority Tasks are always assigned before lower-priority Tasks regardless of age, and among equal priority the oldest Task is assigned first.
Checked 2026-09-24
Higher priority tasks are always assigned before lower priority tasks, regardless of the age of the lower-priority tasks.
- Vendor
- Twilio
- Product
- TaskRouter
- Subsystem
- taskqueue
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- TaskQueue Resource — Twilio Inc. · tier 2 current vendor documentation · Task assignment order section
Cite this note
APA
WarmTransfer. (2026, September 24). Twilio Flex architecture and TaskRouter: source note twilio-flex-architecture-taskqueue-priority-before-age. WarmTransfer. https://warmtransfer.net/knowledge/claims/twilio-flex-architecture-taskqueue-priority-before-age
BibTeX
@misc{warmtransfer-claim-twilio-flex-architecture-taskqueue-priority-before-age,
title = {Twilio Flex architecture and TaskRouter: source note twilio-flex-architecture-taskqueue-priority-before-age},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/twilio-flex-architecture-taskqueue-priority-before-age},
note = {Source note twilio-flex-architecture-taskqueue-priority-before-age, checked 2026-09-24}
}