A Worker can respond to a Reservation by accepting or rejecting it, or by issuing a conference, dequeue, call or redirect instruction to handle the associated voice call.

Checked 2026-09-24

Vendor
Twilio
Product
TaskRouter
Subsystem
reservation
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Twilio Flex architecture and TaskRouter: source note twilio-flex-architecture-reservation-instructions. WarmTransfer. https://warmtransfer.net/knowledge/claims/twilio-flex-architecture-reservation-instructions

BibTeX

@misc{warmtransfer-claim-twilio-flex-architecture-reservation-instructions,
  title  = {Twilio Flex architecture and TaskRouter: source note twilio-flex-architecture-reservation-instructions},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/twilio-flex-architecture-reservation-instructions},
  note   = {Source note twilio-flex-architecture-reservation-instructions, checked 2026-09-24}
}

Read in context