Source note · Web proxies and TLS inspection that break UC clients
Zoom does not recommend routing Zoom media through proxy infrastructure or applying deep packet inspection to Zoom media, warning that web proxies that are not video-aware can cause poor call quality.
Checked 2026-10-14
It is not recommended to route Zoom media traffic through proxy infrastructure.
- Vendor
- Zoom
- Product
- Zoom Workplace
- Subsystem
- media
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-14
- Checked
- 2026-10-14
Sources
- Configuring Network Components for Zoom — Zoom · tier 2 current vendor documentation · Firewall > Proper external firewall and external router configuration (Caution callout)
Cite this note
APA
WarmTransfer. (2026, October 14). Web proxies and TLS inspection that break UC clients: source note tls-inspection-uc-clients-zoom-no-media-via-proxy. WarmTransfer. https://warmtransfer.net/knowledge/claims/tls-inspection-uc-clients-zoom-no-media-via-proxy
BibTeX
@misc{warmtransfer-claim-tls-inspection-uc-clients-zoom-no-media-via-proxy,
title = {Web proxies and TLS inspection that break UC clients: source note tls-inspection-uc-clients-zoom-no-media-via-proxy},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/tls-inspection-uc-clients-zoom-no-media-via-proxy},
note = {Source note tls-inspection-uc-clients-zoom-no-media-via-proxy, checked 2026-10-14}
}