Source note · Web proxies and TLS inspection that break UC clients
Microsoft's support position requires customers to disclose decrypting or inspecting network solutions when opening Microsoft 365 support requests, and to disable decryption of the affected traffic or bypass the solution while troubleshooting.
Checked 2026-10-14
- Vendor
- Microsoft
- Product
- Microsoft 365
- Subsystem
- support policy
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- archived article; ms.date 2025-05-29
- Checked
- 2026-10-14
Sources
- Use third-party network devices or solutions with Microsoft 365 — Microsoft · tier 2 current vendor documentation · More Information, bullet beginning 'Microsoft requires users to disclose'
Cite this note
APA
WarmTransfer. (2026, October 14). Web proxies and TLS inspection that break UC clients: source note tls-inspection-uc-clients-m365-support-disable-decrypt. WarmTransfer. https://warmtransfer.net/knowledge/claims/tls-inspection-uc-clients-m365-support-disable-decrypt
BibTeX
@misc{warmtransfer-claim-tls-inspection-uc-clients-m365-support-disable-decrypt,
title = {Web proxies and TLS inspection that break UC clients: source note tls-inspection-uc-clients-m365-support-disable-decrypt},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/tls-inspection-uc-clients-m365-support-disable-decrypt},
note = {Source note tls-inspection-uc-clients-m365-support-disable-decrypt, checked 2026-10-14}
}