Source note · Microsoft Teams with Genesys Cloud CX
Microsoft validates SBC pairing by confirming that SIP OPTIONS in both directions between the SBC and Direct Routing receive 200 OK.
Checked 2026-09-25
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone Direct Routing
- Subsystem
- SBC pairing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Connect your Session Border Controller (SBC) to Direct Routing — Microsoft · tier 2 current vendor documentation · Validate SIP options
Cite this note
APA
WarmTransfer. (2026, September 25). Microsoft Teams with Genesys Cloud CX: source note teams-with-genesys-cloud-ms-options-200. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-with-genesys-cloud-ms-options-200
BibTeX
@misc{warmtransfer-claim-teams-with-genesys-cloud-ms-options-200,
title = {Microsoft Teams with Genesys Cloud CX: source note teams-with-genesys-cloud-ms-options-200},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-with-genesys-cloud-ms-options-200},
note = {Source note teams-with-genesys-cloud-ms-options-200, checked 2026-09-25}
}