The update-ms-teams-user-presence blueprint reacts to Genesys Cloud user presence changes and updates Teams presence through the Microsoft Graph presence API, using an Azure app granted Presence.ReadWrite.All.

Checked 2026-09-25

Vendor
Genesys
Product
Genesys Cloud CX developer blueprint
Subsystem
presence
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Microsoft Teams with Genesys Cloud CX: source note teams-with-genesys-cloud-blueprint-graph-presence. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-with-genesys-cloud-blueprint-graph-presence

BibTeX

@misc{warmtransfer-claim-teams-with-genesys-cloud-blueprint-graph-presence,
  title  = {Microsoft Teams with Genesys Cloud CX: source note teams-with-genesys-cloud-blueprint-graph-presence},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-with-genesys-cloud-blueprint-graph-presence},
  note   = {Source note teams-with-genesys-cloud-blueprint-graph-presence, checked 2026-09-25}
}

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