Source note · Microsoft Teams with Amazon Connect
An SBC can send a Direct Routing call straight to a user's voicemail by appending opaque=app:voicemail to the Request-URI; the user gets no call notification.
Checked 2026-09-25
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone Direct Routing
- Subsystem
- voicemail
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Enable users for Direct Routing — Microsoft · tier 2 current vendor documentation · Configure sending calls directly to voicemail
Cite this note
APA
WarmTransfer. (2026, September 25). Microsoft Teams with Amazon Connect: source note teams-with-amazon-connect-users-voicemail-opaque. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-with-amazon-connect-users-voicemail-opaque
BibTeX
@misc{warmtransfer-claim-teams-with-amazon-connect-users-voicemail-opaque,
title = {Microsoft Teams with Amazon Connect: source note teams-with-amazon-connect-users-voicemail-opaque},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-with-amazon-connect-users-voicemail-opaque},
note = {Source note teams-with-amazon-connect-users-voicemail-opaque, checked 2026-09-25}
}