Source note · Microsoft Teams with Amazon Connect
The Transfer to phone number flow block supports only the voice channel and can be used in Inbound, Customer Queue, Transfer to Agent and Transfer to Queue flows.
Checked 2026-09-25
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- flows
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Flow block in Connect Customer: Transfer to phone number — Amazon Web Services · tier 2 current vendor documentation · Supported channels; Flow types
Cite this note
APA
WarmTransfer. (2026, September 25). Microsoft Teams with Amazon Connect: source note teams-with-amazon-connect-tpn-flow-types. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-with-amazon-connect-tpn-flow-types
BibTeX
@misc{warmtransfer-claim-teams-with-amazon-connect-tpn-flow-types,
title = {Microsoft Teams with Amazon Connect: source note teams-with-amazon-connect-tpn-flow-types},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-with-amazon-connect-tpn-flow-types},
note = {Source note teams-with-amazon-connect-tpn-flow-types, checked 2026-09-25}
}