Source note · Microsoft Teams with Amazon Connect
SBC pairing is verified by confirming with Get-CsOnlinePSTNGateway that the SBC is listed with Enabled True, and on the SBC that its outgoing SIP OPTIONS receive 200 OK and it answers Direct Routing OPTIONS with 200 OK.
Checked 2026-09-25
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone Direct Routing
- Subsystem
- SBC pairing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Connect your Session Border Controller (SBC) to Direct Routing — Microsoft · tier 2 current vendor documentation · Verify the SBC connection > Check whether the SBC is on the list of paired SBCs; Validate SIP options
Cite this note
APA
WarmTransfer. (2026, September 25). Microsoft Teams with Amazon Connect: source note teams-with-amazon-connect-sbc-verify-options. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-with-amazon-connect-sbc-verify-options
BibTeX
@misc{warmtransfer-claim-teams-with-amazon-connect-sbc-verify-options,
title = {Microsoft Teams with Amazon Connect: source note teams-with-amazon-connect-sbc-verify-options},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-with-amazon-connect-sbc-verify-options},
note = {Source note teams-with-amazon-connect-sbc-verify-options, checked 2026-09-25}
}