Source note · Microsoft Teams with Amazon Connect
To make and receive PSTN calls, a Teams user must be licensed for Teams Phone and also be equipped with a PSTN solution from a chosen provider.
Checked 2026-09-25
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- licensing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- PSTN connectivity options — Microsoft (Microsoft Learn) · tier 2 current vendor documentation · What is the Public Switched Telephone Network (PSTN)?, fourth paragraph
Cite this note
APA
WarmTransfer. (2026, September 25). Microsoft Teams with Amazon Connect: source note teams-with-amazon-connect-pstn-license-requirement. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-with-amazon-connect-pstn-license-requirement
BibTeX
@misc{warmtransfer-claim-teams-with-amazon-connect-pstn-license-requirement,
title = {Microsoft Teams with Amazon Connect: source note teams-with-amazon-connect-pstn-license-requirement},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-with-amazon-connect-pstn-license-requirement},
note = {Source note teams-with-amazon-connect-pstn-license-requirement, checked 2026-09-25}
}