Source note · Microsoft Teams with Amazon Connect
Direct Routing integrates a PSTN operator with the Teams tenant through a certified Session Border Controller procured and managed by the customer, an integrator or a Direct-Routing-as-a-Service provider.
Checked 2026-09-25
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone Direct Routing
- Subsystem
- PSTN connectivity
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- PSTN connectivity options — Microsoft (Microsoft Learn) · tier 2 current vendor documentation · PSTN connectivity options > Direct Routing
Cite this note
APA
WarmTransfer. (2026, September 25). Microsoft Teams with Amazon Connect: source note teams-with-amazon-connect-pstn-dr-certified-sbc. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-with-amazon-connect-pstn-dr-certified-sbc
BibTeX
@misc{warmtransfer-claim-teams-with-amazon-connect-pstn-dr-certified-sbc,
title = {Microsoft Teams with Amazon Connect: source note teams-with-amazon-connect-pstn-dr-certified-sbc},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-with-amazon-connect-pstn-dr-certified-sbc},
note = {Source note teams-with-amazon-connect-pstn-dr-certified-sbc, checked 2026-09-25}
}