CloudInteract's AWS Marketplace listing says its product transfers PSTN calls from Amazon Connect to Teams, shows agents the Teams status of transfer targets, and does not require Teams Phone licenses.

Checked 2026-09-25

Vendor
CloudInteract
Product
Microsoft Teams Integration for Amazon Connect
Subsystem
presence
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Microsoft Teams with Amazon Connect: source note teams-with-amazon-connect-mp-cloudinteract-presence. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-with-amazon-connect-mp-cloudinteract-presence

BibTeX

@misc{warmtransfer-claim-teams-with-amazon-connect-mp-cloudinteract-presence,
  title  = {Microsoft Teams with Amazon Connect: source note teams-with-amazon-connect-mp-cloudinteract-presence},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-with-amazon-connect-mp-cloudinteract-presence},
  note   = {Source note teams-with-amazon-connect-mp-cloudinteract-presence, checked 2026-09-25}
}

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