The voicemail troubleshooting article says RMS-protected voicemail is viewable in Outlook but can be played only in Outlook on the web, with transcriptions readable in Outlook or OWA.
disputed · Checked 2026-10-02
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- Protected voicemail
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Status
- disputed
- Checked
- 2026-10-02
Sources
- Voicemail Messages Aren't Delivered in Teams or Skype for Business Client — Microsoft · tier 2 current vendor documentation · Resolution For Symptom 2 > Exchange Email Connector > Note, second bullet
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Teams Phone voicemail that is not reached or not delivered: source note teams-voicemail-troubleshooting-rms-vm-owa-playback-only. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-voicemail-troubleshooting-rms-vm-owa-playback-only
BibTeX
@misc{warmtransfer-claim-teams-voicemail-troubleshooting-rms-vm-owa-playback-only,
title = {Troubleshooting Teams Phone voicemail that is not reached or not delivered: source note teams-voicemail-troubleshooting-rms-vm-owa-playback-only},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-voicemail-troubleshooting-rms-vm-owa-playback-only},
note = {Source note teams-voicemail-troubleshooting-rms-vm-owa-playback-only, checked 2026-10-02}
}