With call answering mode 'Play an outgoing message to the caller' only the greeting plays and the caller cannot leave a voicemail; 'Service declines the call with no message' disconnects the caller.
Checked 2026-10-02
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- Voicemail user settings
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Manage Cloud Voicemail settings - Microsoft Teams — Microsoft · tier 2 current vendor documentation · Voicemail settings > Call answering mode
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Teams Phone voicemail that is not reached or not delivered: source note teams-voicemail-troubleshooting-prompt-only-no-message. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-voicemail-troubleshooting-prompt-only-no-message
BibTeX
@misc{warmtransfer-claim-teams-voicemail-troubleshooting-prompt-only-no-message,
title = {Troubleshooting Teams Phone voicemail that is not reached or not delivered: source note teams-voicemail-troubleshooting-prompt-only-no-message},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-voicemail-troubleshooting-prompt-only-no-message},
note = {Source note teams-voicemail-troubleshooting-prompt-only-no-message, checked 2026-10-02}
}