Teams users whose mailbox is on Exchange on-premises can use Cloud Voicemail and receive messages in Outlook, but the messages cannot be viewed or played in the Teams client.
disputed · Checked 2026-10-02
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- Cloud Voicemail hybrid access
- Deployment
- hybrid
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Status
- disputed
- Checked
- 2026-10-02
Sources
- How Exchange and Microsoft Teams interact — Microsoft Learn · tier 2 current vendor documentation · Actions supported table, Exchange On-premises row, Voicemail column, footnote 4
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Teams Phone voicemail that is not reached or not delivered: source note teams-voicemail-troubleshooting-onprem-not-in-teams-client. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-voicemail-troubleshooting-onprem-not-in-teams-client
BibTeX
@misc{warmtransfer-claim-teams-voicemail-troubleshooting-onprem-not-in-teams-client,
title = {Troubleshooting Teams Phone voicemail that is not reached or not delivered: source note teams-voicemail-troubleshooting-onprem-not-in-teams-client},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-voicemail-troubleshooting-onprem-not-in-teams-client},
note = {Source note teams-voicemail-troubleshooting-onprem-not-in-teams-client, checked 2026-10-02}
}