BusyOnBusyEnabledType set to Unanswered applies the user's unanswered settings, such as voicemail, to new calls while the user is already on a call.

Checked 2026-10-02

Vendor
Microsoft
Product
Microsoft Teams Phone
Subsystem
Teams calling policy
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Troubleshooting Teams Phone voicemail that is not reached or not delivered: source note teams-voicemail-troubleshooting-busy-on-busy-unanswered. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-voicemail-troubleshooting-busy-on-busy-unanswered

BibTeX

@misc{warmtransfer-claim-teams-voicemail-troubleshooting-busy-on-busy-unanswered,
  title  = {Troubleshooting Teams Phone voicemail that is not reached or not delivered: source note teams-voicemail-troubleshooting-busy-on-busy-unanswered},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-voicemail-troubleshooting-busy-on-busy-unanswered},
  note   = {Source note teams-voicemail-troubleshooting-busy-on-busy-unanswered, checked 2026-10-02}
}

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