If a Calling Plan user is also assigned an online voice routing policy, Teams checks each outbound dialed number against that policy's number patterns. A match routes the call over Direct Routing; no match sends it through the Calling Plan PSTN infrastructure.

Checked 2026-09-24

Vendor
Microsoft
Product
Teams Phone
Subsystem
voice-routing-policy
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Teams voice routing policies and dial plans: source note teams-voice-routing-vrp-on-calling-plan-user. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-voice-routing-vrp-on-calling-plan-user

BibTeX

@misc{warmtransfer-claim-teams-voice-routing-vrp-on-calling-plan-user,
  title  = {Teams voice routing policies and dial plans: source note teams-voice-routing-vrp-on-calling-plan-user},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-voice-routing-vrp-on-calling-plan-user},
  note   = {Source note teams-voice-routing-vrp-on-calling-plan-user, checked 2026-09-24}
}

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