Source note · Setting up Teams voice routing policies and dial plans
If the user's effective dial plan applies no normalization rule to a dialed number, the Teams service dial plan prepends +CC (the country code of the user's usage location); to avoid double normalization Microsoft recommends Direct Routing customers normalize to + in dial plans and remove the + with a route-based translation rule.
Checked 2026-09-30
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- number-translation
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Translate phone numbers for Direct Routing — Microsoft · tier 2 current vendor documentation · Route-based number translations - for outbound calls, Note
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Teams voice routing policies and dial plans: source note teams-voice-routing-setup-service-prepends-cc. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-voice-routing-setup-service-prepends-cc
BibTeX
@misc{warmtransfer-claim-teams-voice-routing-setup-service-prepends-cc,
title = {Setting up Teams voice routing policies and dial plans: source note teams-voice-routing-setup-service-prepends-cc},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-voice-routing-setup-service-prepends-cc},
note = {Source note teams-voice-routing-setup-service-prepends-cc, checked 2026-09-30}
}