Source note · Setting up Teams voice routing policies and dial plans
Voice routes are tried in priority order, but the SBCs listed within a single voice route are tried in random order.
Checked 2026-09-30
In both examples, while the voice route is assigned priorities, the SBCs in the routes are tried in random order.
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- voice-route
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Configure call routing for Direct Routing — Microsoft · tier 2 current vendor documentation · Example 1: Voice routing with one PSTN usage (sentence after the diagram)
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Teams voice routing policies and dial plans: source note teams-voice-routing-setup-sbc-random-order. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-voice-routing-setup-sbc-random-order
BibTeX
@misc{warmtransfer-claim-teams-voice-routing-setup-sbc-random-order,
title = {Setting up Teams voice routing policies and dial plans: source note teams-voice-routing-setup-sbc-random-order},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-voice-routing-setup-sbc-random-order},
note = {Source note teams-voice-routing-setup-sbc-random-order, checked 2026-09-30}
}