Normalization rules in a dial plan are evaluated top to bottom and the first matching rule is used with no further rules tried, so more restrictive rules should be placed above less restrictive ones.

Checked 2026-09-30

Vendor
Microsoft
Product
Microsoft Teams Phone
Subsystem
normalization-rule
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up Teams voice routing policies and dial plans: source note teams-voice-routing-setup-rules-first-match. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-voice-routing-setup-rules-first-match

BibTeX

@misc{warmtransfer-claim-teams-voice-routing-setup-rules-first-match,
  title  = {Setting up Teams voice routing policies and dial plans: source note teams-voice-routing-setup-rules-first-match},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-voice-routing-setup-rules-first-match},
  note   = {Source note teams-voice-routing-setup-rules-first-match, checked 2026-09-30}
}

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