Teams Phone routes a Direct Routing call to a specific SBC based on the called number pattern, or on the called number pattern plus the specific user who makes the call.

Checked 2026-09-30

Vendor
Microsoft
Product
Microsoft Teams Phone
Subsystem
direct-routing-call-routing
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up Teams voice routing policies and dial plans: source note teams-voice-routing-setup-route-by-pattern-user. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-voice-routing-setup-route-by-pattern-user

BibTeX

@misc{warmtransfer-claim-teams-voice-routing-setup-route-by-pattern-user,
  title  = {Setting up Teams voice routing policies and dial plans: source note teams-voice-routing-setup-route-by-pattern-user},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-voice-routing-setup-route-by-pattern-user},
  note   = {Source note teams-voice-routing-setup-route-by-pattern-user, checked 2026-09-30}
}

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