A Teams user's effective policy for a policy type is the directly assigned policy if one exists; otherwise the policy of the highest-ranked group assignment among the user's groups; otherwise the global (Org-wide default) policy.

Checked 2026-09-30

Vendor
Microsoft
Product
Microsoft Teams
Subsystem
policy-assignment
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up Teams voice routing policies and dial plans: source note teams-voice-routing-setup-policy-precedence. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-voice-routing-setup-policy-precedence

BibTeX

@misc{warmtransfer-claim-teams-voice-routing-setup-policy-precedence,
  title  = {Setting up Teams voice routing policies and dial plans: source note teams-voice-routing-setup-policy-precedence},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-voice-routing-setup-policy-precedence},
  note   = {Source note teams-voice-routing-setup-policy-precedence, checked 2026-09-30}
}

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