Source note · Setting up Teams voice routing policies and dial plans

Emergency calls always send the user's own calling line ID to the PSAP regardless of the caller ID policy.

Checked 2026-09-30

Vendor: Microsoft
Product: Microsoft Teams Phone
Subsystem: caller-id-policy
Deployment: multi-tenant
Region: not restricted
Release range: current as of 2026-09-30
Checked: 2026-09-30

Sources

Manage caller ID for users - Microsoft Teams — Microsoft · tier 2 current vendor documentation · Outbound caller ID behavior, Important

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up Teams voice routing policies and dial plans: source note teams-voice-routing-setup-emergency-real-clid. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-voice-routing-setup-emergency-real-clid

BibTeX

@misc{warmtransfer-claim-teams-voice-routing-setup-emergency-real-clid,
  title  = {Setting up Teams voice routing policies and dial plans: source note teams-voice-routing-setup-emergency-real-clid},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-voice-routing-setup-emergency-real-clid},
  note   = {Source note teams-voice-routing-setup-emergency-real-clid, checked 2026-09-30}
}

Read in context