Source note · Setting up Teams voice routing policies and dial plans
Caller ID policies are managed in the Teams admin center under Voice > Caller ID policies; users get the global policy unless a custom one is assigned, and when choosing Resource account only resource accounts with an assigned phone number are listed, possibly after a delay of a few minutes.
Checked 2026-09-30
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- caller-id-policy
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Manage caller ID for users - Microsoft Teams — Microsoft · tier 2 current vendor documentation · Use the Teams admin center; Create a custom caller ID policy, step 6
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Teams voice routing policies and dial plans: source note teams-voice-routing-setup-clid-tac. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-voice-routing-setup-clid-tac
BibTeX
@misc{warmtransfer-claim-teams-voice-routing-setup-clid-tac,
title = {Setting up Teams voice routing policies and dial plans: source note teams-voice-routing-setup-clid-tac},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-voice-routing-setup-clid-tac},
note = {Source note teams-voice-routing-setup-clid-tac, checked 2026-09-30}
}