Source note · Setting up Teams voice routing policies and dial plans
If a user with a Calling Plan license is also assigned an online voice routing policy, a dialed number matching a pattern in that policy is routed over Direct Routing and a non-matching number is routed through the Calling Plan PSTN infrastructure.
Checked 2026-09-30
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- direct-routing-call-routing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Configure call routing for Direct Routing — Microsoft · tier 2 current vendor documentation · Voice routing policy considerations (first paragraph)
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Teams voice routing policies and dial plans: source note teams-voice-routing-setup-calling-plan-overlay. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-voice-routing-setup-calling-plan-overlay
BibTeX
@misc{warmtransfer-claim-teams-voice-routing-setup-calling-plan-overlay,
title = {Setting up Teams voice routing policies and dial plans: source note teams-voice-routing-setup-calling-plan-overlay},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-voice-routing-setup-calling-plan-overlay},
note = {Source note teams-voice-routing-setup-calling-plan-overlay, checked 2026-09-30}
}