Source note · Teams voice routing policies and dial plans
Voice routes have priorities, but the SBCs listed within a single route are tried in random order.
Checked 2026-09-24
In both examples, while the voice route is assigned priorities, the SBCs in the routes are tried in random order.
- Vendor
- Microsoft
- Product
- Teams Phone Direct Routing
- Subsystem
- voice-routes
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Configure call routing for Direct Routing — Microsoft · tier 2 current vendor documentation · section 'Example 1: Voice routing with one PSTN usage', sentence after the diagram
Cite this note
APA
WarmTransfer. (2026, September 24). Teams voice routing policies and dial plans: source note teams-voice-routing-sbcs-random-within-route. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-voice-routing-sbcs-random-within-route
BibTeX
@misc{warmtransfer-claim-teams-voice-routing-sbcs-random-within-route,
title = {Teams voice routing policies and dial plans: source note teams-voice-routing-sbcs-random-within-route},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-voice-routing-sbcs-random-within-route},
note = {Source note teams-voice-routing-sbcs-random-within-route, checked 2026-09-24}
}