Source note · Teams voice routing policies and dial plans
When several voice routes in a usage match the called number, Teams tries them in priority order. If none of the SBCs on the higher-priority route is available, it tries the lower-priority route.
Checked 2026-09-24
- Vendor
- Microsoft
- Product
- Teams Phone Direct Routing
- Subsystem
- voice-routes
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Configure call routing for Direct Routing — Microsoft · tier 2 current vendor documentation · section 'Example 1: Voice routing with one PSTN usage', Call Flow 2
Cite this note
APA
WarmTransfer. (2026, September 24). Teams voice routing policies and dial plans: source note teams-voice-routing-route-priority-failover. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-voice-routing-route-priority-failover
BibTeX
@misc{warmtransfer-claim-teams-voice-routing-route-priority-failover,
title = {Teams voice routing policies and dial plans: source note teams-voice-routing-route-priority-failover},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-voice-routing-route-priority-failover},
note = {Source note teams-voice-routing-route-priority-failover, checked 2026-09-24}
}