For each Teams policy type, a user has one effective policy. A policy assigned directly (individually or in a batch) wins. Otherwise the policy on the user's highest-ranked group applies, and failing that the global (Org-wide default) policy.

Checked 2026-09-24

Vendor
Microsoft
Product
Microsoft Teams
Subsystem
policy-assignment
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Teams voice routing policies and dial plans: source note teams-voice-routing-policy-precedence. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-voice-routing-policy-precedence

BibTeX

@misc{warmtransfer-claim-teams-voice-routing-policy-precedence,
  title  = {Teams voice routing policies and dial plans: source note teams-voice-routing-policy-precedence},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-voice-routing-policy-precedence},
  note   = {Source note teams-voice-routing-policy-precedence, checked 2026-09-24}
}

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