Normalization rules in a dial plan are evaluated from top to bottom. The first matching rule is used and no further rules are tried, so rule order matters and more restrictive rules should sit above less restrictive ones.

Checked 2026-09-24

If a match is made, that rule is used and there's no effort to match any other rules that are defined.
Vendor
Microsoft
Product
Teams Phone
Subsystem
normalization-rules
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Teams voice routing policies and dial plans: source note teams-voice-routing-nr-top-down-first-match. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-voice-routing-nr-top-down-first-match

BibTeX

@misc{warmtransfer-claim-teams-voice-routing-nr-top-down-first-match,
  title  = {Teams voice routing policies and dial plans: source note teams-voice-routing-nr-top-down-first-match},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-voice-routing-nr-top-down-first-match},
  note   = {Source note teams-voice-routing-nr-top-down-first-match, checked 2026-09-24}
}

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