Source note · Teams voice routing policies and dial plans
With Direct Routing, admins must configure call routing themselves by creating voice routes and assigning voice routing policies to users. Route-level number translation rules are optional and handle SBC interoperability.
Checked 2026-09-24
- Vendor
- Microsoft
- Product
- Teams Phone Direct Routing
- Subsystem
- voice-routing-policy
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Microsoft Teams Dial plans for phone call routing — Microsoft · tier 2 current vendor documentation · section 'User dial plans with Direct Routing or extension dialing', first bullet
Cite this note
APA
WarmTransfer. (2026, September 24). Teams voice routing policies and dial plans: source note teams-voice-routing-dr-requires-routes-and-policy. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-voice-routing-dr-requires-routes-and-policy
BibTeX
@misc{warmtransfer-claim-teams-voice-routing-dr-requires-routes-and-policy,
title = {Teams voice routing policies and dial plans: source note teams-voice-routing-dr-requires-routes-and-policy},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-voice-routing-dr-requires-routes-and-policy},
note = {Source note teams-voice-routing-dr-requires-routes-and-policy, checked 2026-09-24}
}