Source note · Teams voice routing policies and dial plans
When normalization rules are processed, rules in a user dial plan take precedence over the tenant (Global) dial plan, which in turn takes precedence over the service dial plan.
Checked 2026-09-24
- Vendor
- Microsoft
- Product
- Teams Phone
- Subsystem
- dial-plans
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Microsoft Teams Dial plans for phone call routing — Microsoft · tier 2 current vendor documentation · section 'Dial plan scopes and a user's effective dial plan', paragraph beginning 'In the priority of processing normalization rules'
Cite this note
APA
WarmTransfer. (2026, September 24). Teams voice routing policies and dial plans: source note teams-voice-routing-dp-precedence. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-voice-routing-dp-precedence
BibTeX
@misc{warmtransfer-claim-teams-voice-routing-dp-precedence,
title = {Teams voice routing policies and dial plans: source note teams-voice-routing-dp-precedence},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-voice-routing-dp-precedence},
note = {Source note teams-voice-routing-dp-precedence, checked 2026-09-24}
}