SIP Gateway automatically offboards stale devices: paired (signed-in) devices after 30 days without connecting and unpaired (signed-out) devices after 14 days; an offboarded device can be onboarded again after a factory reset.
Checked 2026-10-02
- Vendor
- Microsoft
- Product
- Microsoft Teams SIP Gateway
- Subsystem
- lifecycle
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Plan SIP Gateway — Microsoft · tier 2 current vendor documentation · Plan SIP Gateway > Benefits of SIP Gateway > Off board stale devices
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting phones signing in through Teams SIP Gateway: source note teams-sip-gateway-troubleshooting-stale-offboard-30-14. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-sip-gateway-troubleshooting-stale-offboard-30-14
BibTeX
@misc{warmtransfer-claim-teams-sip-gateway-troubleshooting-stale-offboard-30-14,
title = {Troubleshooting phones signing in through Teams SIP Gateway: source note teams-sip-gateway-troubleshooting-stale-offboard-30-14},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-sip-gateway-troubleshooting-stale-offboard-30-14},
note = {Source note teams-sip-gateway-troubleshooting-stale-offboard-30-14, checked 2026-10-02}
}