Algo says that if an Algo device cannot generate a Teams pairing code, or the Teams section is missing from its Status page, DNS is the likely cause; devices with a static IP must have a valid DNS server configured.

Checked 2026-10-02

Vendor
Algo
Product
Algo IP endpoints
Subsystem
provisioning
Deployment
multi-tenant
Region
not restricted
Release range
Algo firmware 5.3.4 and later
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Troubleshooting phones signing in through Teams SIP Gateway: source note teams-sip-gateway-troubleshooting-algo-dns-pairing. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-sip-gateway-troubleshooting-algo-dns-pairing

BibTeX

@misc{warmtransfer-claim-teams-sip-gateway-troubleshooting-algo-dns-pairing,
  title  = {Troubleshooting phones signing in through Teams SIP Gateway: source note teams-sip-gateway-troubleshooting-algo-dns-pairing},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-sip-gateway-troubleshooting-algo-dns-pairing},
  note   = {Source note teams-sip-gateway-troubleshooting-algo-dns-pairing, checked 2026-10-02}
}

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