Source note · Microsoft Teams shared calling and call delegation
Shared Calling users must not have a voice routing policy with valid PSTN usages; if the global policy has usages, create a policy with empty PSTN usages and assign it to them.
Checked 2026-09-25
- Vendor
- Microsoft
- Product
- Teams Phone
- Subsystem
- Voice routing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Configure Shared Calling — Microsoft · tier 2 current vendor documentation · Step 6: Create voice routing policy without PSTN usages
Cite this note
APA
WarmTransfer. (2026, September 25). Microsoft Teams shared calling and call delegation: source note teams-shared-calling-user-vrp-empty. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-shared-calling-user-vrp-empty
BibTeX
@misc{warmtransfer-claim-teams-shared-calling-user-vrp-empty,
title = {Microsoft Teams shared calling and call delegation: source note teams-shared-calling-user-vrp-empty},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-shared-calling-user-vrp-empty},
note = {Source note teams-shared-calling-user-vrp-empty, checked 2026-09-25}
}