Source note · Microsoft Teams shared calling and call delegation
For Shared Calling, the user's emergency call routing policy should have no online PSTN usages when the resource account uses Calling Plan or Operator Connect, and must have them when it uses Direct Routing.
Checked 2026-09-25
- Vendor
- Microsoft
- Product
- Teams Phone
- Subsystem
- Emergency calling
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Configure Shared Calling — Microsoft · tier 2 current vendor documentation · Routing of emergency calls, first and second bullets
Cite this note
APA
WarmTransfer. (2026, September 25). Microsoft Teams shared calling and call delegation: source note teams-shared-calling-ecrp-usages-by-type. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-shared-calling-ecrp-usages-by-type
BibTeX
@misc{warmtransfer-claim-teams-shared-calling-ecrp-usages-by-type,
title = {Microsoft Teams shared calling and call delegation: source note teams-shared-calling-ecrp-usages-by-type},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-shared-calling-ecrp-usages-by-type},
note = {Source note teams-shared-calling-ecrp-usages-by-type, checked 2026-09-25}
}