When the Teams client switches to Appliance mode it shows a banner, and that banner is the only UI indicator: if the banner is absent the user is not in SBA mode and calling will not work.
Checked 2026-09-30
If the banner isn't present, the user isn't in SBA mode, and calling won't work.
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- Direct Routing SBA
- Deployment
- direct-routing
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Survivable Branch Appliance for Direct Routing — Microsoft (Microsoft Learn) · tier 2 current vendor documentation · How it works, 'Connection to the SBA on the Teams client side' bullet
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up a Survivable Branch Appliance for Teams Direct Routing: source note teams-sba-setup-banner-only-indicator. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-sba-setup-banner-only-indicator
BibTeX
@misc{warmtransfer-claim-teams-sba-setup-banner-only-indicator,
title = {Setting up a Survivable Branch Appliance for Teams Direct Routing: source note teams-sba-setup-banner-only-indicator},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-sba-setup-banner-only-indicator},
note = {Source note teams-sba-setup-banner-only-indicator, checked 2026-09-30}
}