The Queues app on Teams phones, supported from Teams phone app version 1449/1.0.94.2024122303 on touch devices only, does not support real-time analytics or historical reporting.
Checked 2026-10-01
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- Queues app clients
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- Teams phone app 1449/1.0.94.2024122303 and later
- Checked
- 2026-10-01
Sources
- Queues app on Teams phones — Microsoft · tier 2 current vendor documentation · Introductory paragraph; Note
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up the Teams Queues app for Teams Phone call queues: source note teams-queues-app-setup-phones-no-analytics. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-queues-app-setup-phones-no-analytics
BibTeX
@misc{warmtransfer-claim-teams-queues-app-setup-phones-no-analytics,
title = {Setting up the Teams Queues app for Teams Phone call queues: source note teams-queues-app-setup-phones-no-analytics},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-queues-app-setup-phones-no-analytics},
note = {Source note teams-queues-app-setup-phones-no-analytics, checked 2026-10-01}
}