Source note · Troubleshooting Teams phone sign-in and provisioning
A Teams phone whose Admin Agent is below version 830 receives no app or firmware updates until the Admin Agent is updated to 830 or later; the Admin Agent update itself is pushed through the Teams admin center and cannot be paused.
Checked 2026-09-30
Unless Admin Agent is updated to 830 or later, Teams phone devices will not receive any app or firmware updates.
- Vendor
- Microsoft
- Product
- Teams phones
- Subsystem
- firmware and app updates
- Deployment
- multi-tenant
- Region
- commercial cloud
- Release range
- transition period mid-2026
- Checked
- 2026-09-30
Sources
- Transitioning updates management for Teams Android devices from Teams Admin Center to the Teams Rooms Pro Management Portal — Microsoft · tier 2 current vendor documentation · Device type specific updates guidance > Teams phones
Cite this note
APA
WarmTransfer. (2026, September 30). Troubleshooting Teams phone sign-in and provisioning: source note teams-phone-sign-in-troubleshooting-no-updates-below-830. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-phone-sign-in-troubleshooting-no-updates-below-830
BibTeX
@misc{warmtransfer-claim-teams-phone-sign-in-troubleshooting-no-updates-below-830,
title = {Troubleshooting Teams phone sign-in and provisioning: source note teams-phone-sign-in-troubleshooting-no-updates-below-830},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-phone-sign-in-troubleshooting-no-updates-below-830},
note = {Source note teams-phone-sign-in-troubleshooting-no-updates-below-830, checked 2026-09-30}
}