Source note · Troubleshooting Teams phone sign-in and provisioning
If Teams Android devices are not visible, are unmanageable or show Device is not connected to IoT Hub in the Pro Management Portal, Microsoft's checks are to allow the required network URLs, update the device to the minimum Admin Agent version, and make sure no unsupported Conditional Access policies are assigned to the Teams resource accounts.
Checked 2026-09-30
- Vendor
- Microsoft
- Product
- Teams Rooms Pro Management Portal
- Subsystem
- device connectivity
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- as of page update 2026-09-28
- Checked
- 2026-09-30
Sources
- Transitioning Teams Android Device Management from Teams Admin Center to the Teams Rooms Pro Management Portal — Microsoft · tier 2 current vendor documentation · Migration checklist and prerequisites > Step 2
Cite this note
APA
WarmTransfer. (2026, September 30). Troubleshooting Teams phone sign-in and provisioning: source note teams-phone-sign-in-troubleshooting-iot-hub-checks. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-phone-sign-in-troubleshooting-iot-hub-checks
BibTeX
@misc{warmtransfer-claim-teams-phone-sign-in-troubleshooting-iot-hub-checks,
title = {Troubleshooting Teams phone sign-in and provisioning: source note teams-phone-sign-in-troubleshooting-iot-hub-checks},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-phone-sign-in-troubleshooting-iot-hub-checks},
note = {Source note teams-phone-sign-in-troubleshooting-iot-hub-checks, checked 2026-09-30}
}