The Teams admin center health status No connection means the connection between the admin center and the device has been lost, and Microsoft's stated fix is to restart or update the device through the admin center; if a troubled device shows no issues, Microsoft says to make sure its firmware is on the latest version.

Checked 2026-09-30

Vendor
Microsoft
Product
Teams admin center
Subsystem
device health status
Deployment
multi-tenant
Region
not restricted
Release range
Teams admin center; page banner says management is moving to the Pro Management Portal
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Troubleshooting Teams phone sign-in and provisioning: source note teams-phone-sign-in-troubleshooting-health-no-connection. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-phone-sign-in-troubleshooting-health-no-connection

BibTeX

@misc{warmtransfer-claim-teams-phone-sign-in-troubleshooting-health-no-connection,
  title  = {Troubleshooting Teams phone sign-in and provisioning: source note teams-phone-sign-in-troubleshooting-health-no-connection},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-phone-sign-in-troubleshooting-health-no-connection},
  note   = {Source note teams-phone-sign-in-troubleshooting-health-no-connection, checked 2026-09-30}
}

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