Source note · Troubleshooting Teams phone sign-in and provisioning
Microsoft lists as a known issue that a phone signed in with a Teams Shared Devices licence in Common Area Phone sign-in mode and enabled for Advanced Calling shows Basic Calling after updating to version 1449/1.0.94.2026220406; workarounds are to change the sign-in mode to UserSignIn or to re-enable Advanced Calling in the Teams admin center or on the device.
Checked 2026-09-30
- Vendor
- Microsoft
- Product
- Teams phones
- Subsystem
- common area phone calling experience
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- Teams phone app 1449/1.0.94.2026220406
- Checked
- 2026-09-30
Sources
- Known issues with Teams on Android devices — Microsoft · tier 2 current vendor documentation · Issues affecting Teams phone devices > row Basic Calling displays instead of Advanced Calling
Cite this note
APA
WarmTransfer. (2026, September 30). Troubleshooting Teams phone sign-in and provisioning: source note teams-phone-sign-in-troubleshooting-adv-calling-regress. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-phone-sign-in-troubleshooting-adv-calling-regress
BibTeX
@misc{warmtransfer-claim-teams-phone-sign-in-troubleshooting-adv-calling-regress,
title = {Troubleshooting Teams phone sign-in and provisioning: source note teams-phone-sign-in-troubleshooting-adv-calling-regress},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-phone-sign-in-troubleshooting-adv-calling-regress},
note = {Source note teams-phone-sign-in-troubleshooting-adv-calling-regress, checked 2026-09-30}
}